Elevanta Inc

Support

We are here to help

Contact Us

For any questions, billing issues, or technical problems, email us at support@elevainta.com. We respond within 2 business days.

Fail-Free Guarantee

If you held an active paid subscription, sat for the NBDHE, and did not pass, you are eligible for 2 months of free access. To claim, email support@elevainta.com with your account email and official NBDHE score report. Claims are processed within 5 business days.

Frequently Asked Questions

How do I cancel my subscription?

Log into your account, go to settings, and select Cancel Subscription. Your access continues until the end of your billing period.

How do I reset my password?

On the login page, click Forgot Password and follow the instructions sent to your email.

What is included in the free tier?

50 practice questions, weak area identification, and automatic flashcard generation. No credit card required.

How do I upgrade my plan?

Log into your account and go to settings to view and change your subscription plan.

I was charged after cancelling. What do I do?

Email support@elevainta.com within 7 days of the charge with your account email and the charge date.